Maligakadai.com Hiring for Customer Service Representative at Kodambakkam, Tamil Nadu Full Time

• Managing incoming calls and customer service inquiries
• Generating sales leads that develop into new customers
• Identifying and assessing customers’ needs to achieve satisfaction
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
• Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies Take the extra mile to engage customers Contact: 9500086010

Job Type: Full-time

Salary: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Experience:

• customer service: 1 year (Preferred)
• total work: 1 year (Preferred)

Education:

• Bachelor’s (Preferred)

Speak with the employer
+91 9500086010