Customer Care Executive
About the organization:
Maison D’ Auraine is a conglomerate with a bouquet of luxury haircare, beauty, personal care, and wellness brands. We aim at offering a unique environment for our talents- a comprehensive people-friendly culture that endorses growth through innovation and performance- driven system.
Job Description:
As a Customer Care Executive in the beauty industry, you will be the primary point of contact for customers, ensuring their satisfaction and loyalty to our brand. Your role will involve providing exceptional customer service through various channels, including phone, email, chat, and social media platforms. You will work closely with other departments to address customer inquiries, resolve issues, and enhance the overall customer experience. Additionally, you will play a key role in promoting our products and services, upselling when appropriate, and gathering valuable feedback to help improve our offerings.
Responsibilities:
Requirements:
We offer:
Competitive salaries
Corporate bonus program
Employee recognition program
Comprehensive insurance plan
Training & skills upgrading
Social events
Dynamic culture
Multi Country exposure