Log In
Sign Up
Back Office/Customer Care
Mahindra & Mahindra Ltd Hiring for Customer Care Manager Job at Shiliguri Full Time
Date: 27-Jan-2023
Location: Siliguri
Company: Mahindra & Mahindra Limited
Responsibilities & Key Deliverables
Creating systems to ensure first time right service as well as managing processes to ensure no loss of production. Linking up with Quality and PDRDS to ensure product feedback is incorporated in existing and future products . Linking up with Quality and PDRDS to ensure product feedback is incorporated in existing and future products . Ensuring that the new initiatives are implemented efficiently as well as making sure of their success. Working with subordinates to prepare them to take the organization into the future
Preferred Industries
Education Qualification
General Experience
Critical Experience
Mahindra Leadership Competencies
Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures
System Generated Core Skills
Product Management
Relationship Management
Influencing Skills
Conflict Management
System Development
Six Sigma
Process Management
Production Planning
Product Planning
Service Initiatives & Campaigns
Talent Acquisition
System Generated Secondary Skills
Report