At Maersk we have a vision that’s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our people to make it happen.
That is why we are building a new global HR delivery model enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers.
The HR organisation of the Future will work across brands, geographies and cultures to support one global Maersk. Next to the Centres of Expertise (CoE) and the strategic HR Business Partners, the People Partnering Organisation is the largest part of the new HR organisation and the closest to our people. To enable our future HR service delivery model, we are establishing three People Partnering Hubs covering geographical regions: Bangalore, India, covering Asia Pacific; Lisbon, Portugal, covering Europe & Africa; and San José, Costa Rica, covering the Americas.
We are looking for a skilled Benefits Administrator to join the People Advisory team in the regional hub in Bangalore , India to play a key role in the transition to a new HR delivery model and global implementation of Workday, within the APAC region.
In this role, you will initially support the implementation of compensation and benefits processes, corresponding service delivery model and a landscape of external providers as we go live with Workday across a designated set of countries. You will analyse local input & requirements and design local and regional solutions always aligned with global design principles and future operating model. On daily basis you will be working closely with a matrixed group of stakeholders, primarily local HR colleagues across brands and geographies, who have the local as-is knowledge, as well as the core project team that have designed the to-be organisation and processes.
We are hiring for the long term, but as we progress with the transformation the type of work tasks will change, and we will also change gears from implementation mode to steady state service delivery. We therefore expect that you are comfortable with your role changing shape and scope along the way. Once we go live with the new model, your role will transform into managing independently the end-to-end benefits process for a set of countries, across brands, legal entities and employee groups. You will work closely with People Partners, the Rewards Delivery, Implementation & Process Managers, external service providers to ensure that we provide consistent employee experience in the area of rewards.
A key to succeeding in this role will be balancing between significant complexity and diversity across countries and brands in the region, ensure compliance with relevant regulations and working towards providing an aligned employee experience. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world.
The role is based in the People Partnering Hub Bangalore, India
The People Partnering hub is a truly international HR support centre where you will work alongside, learn from and build lasting relationships with colleagues from all over the world. Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations.
As we prepare to go live with a new service delivery model and related technology and processes, your main responsibilities in next year will be to:
Analyse local legal, fiscal and regulatory requirements and asses the need for process localisationsDrive the end-to-end process review together with brand local HR and uncover gaps between current and future model. Design local/regional solutions to manage these in the new model and support the creation of local action plans to implement the solutionsFacilitate knowledge transfer across different parties involved in service delivery in the current operating model, the core programme team, external implementation partner, etc.Develop local Standard Operating ProceduresProvide subject matter expertise to enable effective user acceptance testingSupport training & change management activitiesProvide support to data mapping/ validation / acceptance activitiesSupport the identification of local reporting requirements
With Go live
Responsible for benefits management: ensure local benefit policies are compliant for a country / set of countriesSupport AS- IS and TO- BE process mapping for future Benefits implementationReview vendor against the following but not limited to – service level agreements for benefits service delivery, contract negotiation, escalationsReporting ( to payroll, Finance, Vendors), Invoice reconciliation (Insurance, Pension, etc. to send for payment)Support Rewards Specialist in benefits analysis, benchmarking and solutioning.Provide L2 support to PA and query resolution pertaining to Benefits area
We are looking for
You are data, systems and process savvy in the Compensation & Benefits domain and are excited about putting your deep expertise at work in the transition into new technology and processes at Maersk. You want to propel your career further by gaining unique project experience in an international environment and would like to play a key role in building the future rewards delivery landscape and solutions. As we progress with the transformation you are comfortable with your role changing shape and scope and focus on high quality operational delivery of rewards services and continuously drive improvements to ensure great employee experience.
As for the skillset and experience, we are looking for:
5+ years of hands-on experience in managing compensation & benefits processes, within a complex international organizationExperience of implementing or using a leading global HR system with advanced compensation (Workday experience would be beneficial but not essential)Experience in HR Operations and/or managing international assignments, managing processes for APAC is beneficialExperience in large international organizations and ability to navigate complex stakeholder matrixAbility to effectively engage and mobilise diverse local HR stakeholdersA proactive, ‘let’s get it done’ attitude geared towards continuous improvementFlexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidanceResilience: the change process, is anything but straightforward; accepting uncertainty and bouncing back from setbacks while keeping your enthusiasm is a tall order, but we need itCollaborative working style, fostering cooperation and teamwork to find solutionsFluency in English (other key regional languages beneficial but not essential)Highly analytical approach with a strong eye for detailStructured working style and focus on delivering results as per agreed timescales and scope
You have been reading so far, we’re are glad to see you are interested. If you could see yourself in this role and are keen to be part of the journey to establish a world-class Rewards Delivery function at Maersk, we look forward to hearing from you!
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