M/S JAMSONS ENTERPRISES Hiring for CCE (Customer Care Executive) Job at Goa Velha Full Time

Responsibilites: Customer Care II Problem Solving * Managing incoming calls and customer service inquiries * Provide information about products and services, take/cancel orders, and record details of complaints * Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken * Follow up to ensure that appropriate actions are taken on customer requests * Refer unresolved customer grievances or special requests to designated departments for further investigation
work from home// back officce job

Job Types: Full-time, Part-time, Regular / Permanent, Freelance, Internship
Contract length: 24 months
Part-time hours: 25 per week

Salary: ₹18,393.74 – ₹32,237.80 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Health insurance
• Internet reimbursement

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Commission pay
• Joining bonus
• Overtime pay
• Shift allowance

Ability to commute/relocate:

• Goa Velha, Goa: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)