LJ Clouds Private Limited (Trademark Educlouds) Hiring for Customer Support Executive Job at Noida Full Time

Customer Onboarding Specialist-

-Manage the customer from the point of sale to product adoption
-Help successfully implement the product for the customers
-Develop metrics to understand if the implementation is successful or not
-Own and create plans for product implementation
-Handle customer queries about the product implementation
-Understand customer needs and try to align the product implementation accordingly
-Support customers through emails, phone calls, chats, social media, video calls, etc.

Skills and Qualifications

-Excellent written and spoken communication in English
-Technically sound
-Strategic decision maker to tailor implementation as per customer needs
-Organizational skills to connect and work with various stakeholders
-Driven and highly motivated to ensure customer success
-Excellent knowledge of Excel

Job Type: Full-time

Salary: Up to ₹300,000.00 per year

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Greater Noida, Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 9990280968