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Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives.
Create an environment for employees aligned with the company culture through constant communication and reinforcement.
Develop and implement strategies for attracting and retaining employees.
Deliver the company experience for guests and employees.
Communicate and reinforce the service vision for the hotel to supervisors and employees.
Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees.
Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective.
Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience.
Provide employees with the tools and environment they need to deliver the company experience.
Develop and implement strategies and practices that support employee engagement.
Support the luxury dining experience by maintaining supplies for food and beverage service.
Maintain par levels of stock; complete requisition for additional supplies as appropriate.
Maintain and research pricing for all purchased goods.
Maintain all records needed for accounting.
Maintain all specifications and update them in conjunction with the chef on a constant basis.
Insure that all goods required to run the F&B department are available when necessary.
Schedule employees based upon forecasted volumes.
Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods.
Check the proper operation of the dish machine/cleaning equipment daily.
Keep purchasing and storage areas clean and organized as per the chef’s standards.