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Information Technology

Larsen & Toubro Infotech Limited Hiring for Software Engineer at Mumbai, Maharashtra Full Time

Full Job Description

1. Minimum 5-8 years of experience in providing support on web / windows based applications built in .NET and SQL as a L1/L2 Support Experience 2. Should have experience in using ServiceNow & JIRA or equivalent ticketing tool and should be aware of ITIL concepts (incident, service and problem management). 3.

Should be good in troubleshooting and debugging issues.4 4. Should be able to identify areas to automate and ways to reduce ticket count. 5. Should have experience in creating support documents i.e.

run books / SOPs. 6. Should be flexible with working hours / Shifts and should be available to handle P1/escalated issues as and when needed. 7.

Good communication skills and should have worked with various IT support and business user groups across US and global geographies. 8. Knowledge of Media and Entertainment domain and a certification in ITIL Foundation or above will be added advantage.

Job Overview

  • Date Posted:
  • Job Title: Larsen & Toubro Infotech Limited Hiring for Software Engineer at Mumbai, Maharashtra
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