Full Job Description417102BR
Why Kyndryl
At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. Join us!
Your Role and Responsibilities
As Mainframe zOS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities
Adopt the given technology to meet the drift of customer and business requirements
Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed
Act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform
Participate in Disaster Recovery planning and tests as scheduled
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
Lead daily Operations meetings provided there are no P1 incidents running
Aid with identifying problem management trends
Required Technical and Professional Expertise
Minimum 7+ years of experience in zOS System Administration environment with work management, user management, journal management and performance management.
Demonstrable skills in zOS systems programming
Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.
Proven experience in providing support for ISV products.
Proficient in technologies like P2V, V2V and P2P migrations
Ability to Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries
Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform.
Preferred Technical and Professional Experience
Proficient in working with high availability environment along with alignment to process (ITIL)
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
HARYANA
City / Township / Village
Gurgaon
Kyndryl and IBM
This position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Being You @ Kyndryl
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Technical Specialist
Role ( Job Role )
Systems Programmer
Employment Type
Full-Time
Contract type
Regular
Position Type
Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No