Kreez Consulting Hiring for Hiring Freshers for Call Center Representative (30K CTC) Job at Shimla Full Time

Responsibilities :

• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated

Requirements:

• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities

We do not charge any fees from Candidates.

Job Type: Fresher

Salary: ₹17,000.00 – ₹27,000.00 per month

Benefits:

• Commuter assistance

Schedule:

• Weekend availability

Ability to commute/relocate:

• Shimla, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you open to work from Office?

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Speak with the employer
+91 9999999990