Kotak Mahindra Hiring for Transaction Banking Counsellor-PRIORITY-Regional sales Job at Pune Full Time

Job Role:

o Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

o Calling Credit cards customers for various service and sales related campaigns.

o Targets on conversions and cross selling.

o Cross selling of various bank products.

o Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.

Job Requirements:

o Willingness to learn and a flair for knowledge

o Attitude of continuous improvement

o Excellent communication skills – Written & Verbal

o Understanding of credit cards industry an advantage

o Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.

o Graduate

o Confident person

o Should be able to establish rapport quickly with peers, managers & customers

o Possess an upbeat , positive can-do attitude

o Great listening skills and strong communication abilities.

o Ambition, Energy, self-starter, Fun.

o Innovation and Learning.

o Integrity

o Team player: Candidate must be able to work effectively with all levels of the organization.