KINLY Hiring for IT Support Analyst Job at Pune
Are you an expert when it comes to technology and video conferencing? Do you have a track record of influencing senior IT and AV stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
We’re looking for an IT support analyst to:
Support the Service & Product Manager across several technical domains
Ensure workflows, processes, tooling and applications are of the highest quality standard
Contribute expertise to the management of existing and new IT products and services
Define workarounds for known errors and initiate process improvements
Maintain a knowledge database
You will be working in the Multimedia team. We provide video conferencing/streaming support across the client site. This benefits our internal customer / users. As a Multimedia Engineer, you will play an important role in supporting these services and making sure zero downtime for any of these services.