keyan consultancy Hiring for Customer Care Executive Job at Ahmedabad Full Time

Responsible for resolving queries of the company’s products or services.

• Processing orders and transactions
• Resolving issues and troubleshooting technical problems
• Providing proactive customer outreach
• Handling customer complaint .
• Collecting and analyzing customer feedback
• Respond to customer reviews.
• Developing and documenting knowledge into helpful content
• Tracking customer service.
• Good in English communication, Experience in e-commerce would be good and also must have knowledge of advanced excel.

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• 5G: 2 years (Preferred)

Language:

• English (Preferred)