KAPSTON SERVICES LTD Hiring for Customer Support Assistant manager Job at Gurgaon Full Time

Sales Management

• Manage and drive sales team target and performance

• Develop the sales team through coaching and training and identifying skills gaps

• Plan, conduct and document coaching and training sessions in order to develop agents skills and knowledge to improve sales performance

• Measure and manage the Sales Agent team to ensue out-of-line situations are immediately addressed

• Communicates information in a timely, accurate and understood manner to all sales team members

• Ensure that all Human Resources policies and procedures are observed Communication and Feedback

• Conduct team briefs as scheduled by the work force management team and inline with the weekly focus agenda set by the Operations Managers.

• Ensure regular feedback is given to Sales Agents with regards to action plans that have been set

• Ensure all relevant business communications are communicated to the sales team as and when required.

Call For More Information 999O55II7I

Job Type: Full-time

Salary: ₹235,010.69 – ₹460,093.58 per year

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Overtime pay

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Required)