#CCM is Responsible for Customer Care at Workshop.
# CCM is Responsible for Implementation of Customer Care activities such as Post-Service Follow-Up,Complaints Tracking & updation of Complaints etc.
#Ensure effective PSF is done by CCEs to achieve Contact percentage (%).
#Ensure Feedback from Customers through Cards & Action on dissatisfied Customers .
#Complaints Tracking & Pending Complaints Reports .
# Complaints Resolution Compliance as per System .
#Organizing Customer meets .
#Ensuring Customer Feedback during checkup Camps .
Preferred Industries
Automotive Industry
Automobile
Auto/Spares
Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical
General Experience
2 years and above as CCM in a automotive Dealership .
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 – ₹16,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 9583000813
Application Deadline: 07/08/2022
Expected Start Date: 05/08/2022