Full Job Description
Billing & Enrollment AssociateNature of Job: The Enrollment & Billing Associate is responsible for assisting members with issues related to enrollment and premium payments. This position acts as a liaison between member services and the enrollment plus finance departments. This position is responsible for reconciling enrollment and billing related discrepancies related to membersJob Description: – Complete the full cycle of Identification, Validation, Enrollment and Billing procedures related to members- Ensures the accuracy and completeness of applications taken- Processes applicant’s recertification, change in details and also terminations-Billing activity includes monthly generation of member premium bills and payments received to fulfill those bills-Correct all Billing discrepancies in a way that member no longer owes money-Changes in Payment types as requested by Member-Complete Account reconciliation of members post terminating the member from Services- Works flexibly and cooperatively under supervision with all team members- Completes all responsibilities according to established protocols, policies and standard practices plus adhere to regulatory compliance programs such as HIPAASkills Required- Have at least 1-2 years of experience working in B&E area, on Facet application is preferred.- Ability to communicate effectively and in a nonjudgmental manner- Strong attention to detail- Able to maintain strict member confidentiality- Should possess good analytical skills, strong keyboard skills and need to be computer literate- Should have a good training skills and presentation skills- Able to attend mandatory trainings (both Classroom & Virtual)- Demonstrate skills necessary to interpret regulations and guidelines-Ability to interact positively with internal and external customersEligibility Criteria- Prior experience in Billing & Enrollment on Facet application preferred- Proficiency in Microsoft Office Suite- Must be an Graduate from an recognized universityContract length: 12 monthsExpected Start Date: 23/8/2021Job Types: Full-time, ContractSalary: ₹180,000.00 – ₹240,000.00 per yearBenefits:Internet reimbursementSchedule:Monday to FridayNight shiftRotational shiftUS shiftSupplemental Pay:Overtime payPerformance bonusWork Remotely:Temporarily due to COVID-19
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