IZI Hiring for Customer Support Specialist at Bhopal, Madhya Pradesh Full Time

Here’s what we are looking for:

On the skills and experience front:

• You are someone who people get excited to work with. You are not afraid to take ownership of issues/tasks because you recognize how important that is for a well-functioning team
• You have excellent written and verbal communication skills
• You have the aptitude and capacity to learn new skills. You’re not afraid to log in to a new software application and use it or Google new concepts you did not know before
• You are organized and can juggle competing priorities with grace
• You are a self-starter who is also an excellent team player
• You can prioritize tasks and work independently with minimal supervision
• You are able to empathize with customers in a genuine way that lets them know you care about their issues
• You enjoy dealing with technical issues and have an ability to explain them in simple terms
• You have a natural ability to “zoom-out” of a problem, in order to ask the right question
• You feel comfortable with Jira, Intercom, and Salesforce.com
• 1+ years experience in support, call centre, or customer service role

Nice to Have:

• A background in supporting Eloqua, Marketo, or Pardot as a Support Analyst or Marketing professional is an advantage
• You have experience in a client-facing support role in a tech/SaaS environment

About Us

IZI in the e-commerce industry for the past 9 years, focused and dedicated to keep smile on its customers from pan India and across overseas. We are into various domains: E-commerce, Real Estate, Retail. We believe in the simple mantra of providing high quality products and services to our customers and achieve our companies mission: ‘Making your lives Easy’.

We have an exclusive presence on Amazon India and consistently dominate the drone category segment by a fair margin. We have thrived to provide the best customer service to over 10,000 units of products sold all over the world.

Our mission is to deliver quality and trust to our consumers. We just don’t sell products to you, we sell quality and trust for which we consistently set new benchmarks every time.

We want the whole journey for our consumers to be effortless and without any hassle and we always thrive our best to achieve simplicity yet innovation in each of our venture.

Your trust is our success.
Job details:

Salary10-12 K

Job Type
Full-time
Freshers can also apply.

Application Deadline: 10/1/2022

Expected Start Date: 10/1/2022

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹12,000.00 per month

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• What appeals to you about this role?
• How good you are in English?

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7241188909