ISHIR Hiring for HR Manager – Global Teams ( Remote Opportunity) Job at Noida Full Time

Job Role: HR Manager, Head of HR Excellence, HR Success Manager, Global Head of workforce of the future

Reporting to: COO

Job Location: Base location Noida, but mostly Remote

About the organization

ISHIR is 22 years old IT entity with HQ in Dallas, Tx and ODC (Offshore Development Center) in Noida, India by the name of Borderlessmind Technologies. The pandemic pushed the world to think and go ‘border less’ and remote however we conceived this a decade back, much ahead of time. While our majority staff is India centric, in the last 2 years we have gone global in hiring talent and building global recruitment clusters. Our recruitment team is operating from multiple countries and hiring talent not only from India but also from LatAm, Southeast Asia, Europe, and US (United States) as well. We have pushed our limits to manage this global team and are still trying to get better at it. We need someone passionate about engaging, managing, and growing people from various functional areas, from various ethnic backgrounds and cultures and holding them under one culture-one value system.

What do we want this HR Leader to do?

The HR Leader role is responsible to lead the HR department of the organization and is extremely important and pivotal for the growth of the company. The person would be accountable to build a great employee experience, onboard employees and drive various engagements activities to maintain and enhance our culture apart from keeping the lights on for all standard HR operating activities. In this role, the person will consistently find opportunities, initiatives, and ways to ensure that we are the best place to work for people and we provide the best working environment for our company (even remote).

Job Responsibilities

HR Leadership role

• Partners with the leadership team to understand and execute initiatives aligned with the overall business strategy and goals.
• Acts as a bridge between management and employees and ensures a constant flow of necessary information to stakeholders.
• Prepares and keeps a track of key HR metrics and KPIs like attrition, cost of hire, employee satisfaction score and updates management on the same.
• Resolves all people related issues and be the last neck to choke for everything related to people (personal problems, disputes, and legal issues).

Recruitment Top-grading, Employee & Contractor Onboarding

• Participating in the final phase of selection process of candidates, ensuring their cultural and personality fitment to the organization, and doing sanity check and the negotiations
• Creates a seamless employee experience and ensures employees (full time and contractors) have all tools needed to hit the ground running and support employees as needed, and processes are smoothly followed without deviations.
• Suggests innovative approaches to increase the onboarding rate by establishing constant connect with offered candidates.

Performance Management & Retention

• Ensures A Player Agreements and Score Cards are crisply drafted for each new hire and ideally handed over prior to onboarding, to set forth the clear expectations and rule out or mitigate any early doubts.
• Encourages RMs to provide timely and constructive feedback through real-time feedback and performance reviews.
• Ensures rewards & recognition program is being effectively adopted by managers to recognize top performers and help in promoting a culture of real time feedback.
• Leads the Career Path exercise.
• Plans for succession planning for key leadership roles to ensure smooth transition.

Learning & Development

• Leverages Strategic Coach, Traction, and Scaling Up tools to improve personally and make HR more effective.
• Organizes & conducts Coaching Initiatives such as Leadership Development Program, Life Plan Sessions along with Goal setting, Communication & Soft Skills sessions etc.

Employee Experience and Culture

• Creates remote engagements with employees to ensure we uphold our culture.
• Conducts various initiatives for employee engagement such as Incubation Exercise, Stay Interviews, Skip Level, Employee NPS Survey to keep track of employee pulse and act on the feedback collected.
• Builds a positive image of the company from HR perspective through various social media platforms like Glassdoor, LinkedIn etc.
• Builds a culture of accountability.

Employee Benefits & Wellbeing

• Gets a budget approved and manage the benefits.
• Plans for employee wellbeing initiatives.

HR Policy & Labor Compliance

• Maintains compliance with state, and local employment laws and regulations, and recommends industry best practices; reviews policies and practices to maintain compliance from time to time.
• Conducts periodic review of employment contracts to ensure necessary compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Takes care of all legal issues related to employees.

General HR Operations

• Establishes the company salary (https://www.thebalance.com/salary-requirements-of-job-candidates-1918254) structure, pay policies (https://www.thebalance.com/compensation-4073609), and work on the performance linked pay including bonuses (https://www.thebalance.com/what-is-bonus-pay-1918069) and raises.
• Manages & recommends performance appraisals for all employees based on salary benchmarking.
• Reviews inputs for monthly payroll data, quarterly & annual performance payouts to Finance and ensures its error free.
• Manages employee exit and separation by conducting exit interviews and capturing feedback shared by the outgoing employee.
• Continues to stay connected with exit employee through ISHIR Alumni Initiative.

Job Requirements

• Proven working experience of leading the HR function
• Demonstrable experience of HR systems, policies and processes
• Excellent active listening, negotiation and presentation skills
• In-depth knowledge of labor law and HR best practices (https://resources.workable.com/blog/hr-best-practices-su-joun)
• Degree in Human Resources or related field

Skills/ Competencies

• Excellent interpersonal, negotiation, and conflict resolution skills
• Attention to detail is a must
• High on Accountability

• Strong analytical and problem-solving skills

Experience: 8+ years

Education: MBA – HR (Preferred), who is still reading and learning