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Back Office/Customer Care
Infosys BPM Limited Hiring for Process Specialist – Customer Service Representative Job at Jaipur Full Time
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Educational Requirements Graduate
Process Specialist is responsible for ensuring timely bank reconciliation as per agreed SLA’s. • Analysis (audit trail) of the cases once outstanding items are cleared (responsibilities and actions taken to prevent same errors when it’s possible). • Presides over the monitoring and processing of payments and reconciliation. • It is the account Process Specialist duty to ensure that all transactions are covered by adequate sanctions and do not have any deviations. • If serious financial irregularities are noticed, reports them to the respective supervisor for rectification. • Make sure reconciliation between Front Office and Back Office systems are completed as per agreed SLAs • Liaise with internal stakeholders to resolve outstanding issues and clarify any doubts. • Make sure team is clearing & Monitoring suspense Account • Monitoring and Identifying incorrect entries and rectifying the entries • Respond and provide quick resolution to internal queries
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Domain->Capital Markets->Capital Markets – Products
Work Experience 2
Process Specialist is responsible for ensuring timely bank reconciliation as per agreed SLA’s. • Analysis (audit trail) of the cases once outstanding items are cleared (responsibilities and actions taken to prevent same errors when it’s possible). • Presides over the monitoring and processing of payments and reconciliation. • It is the account Process Specialist duty to ensure that all transactions are covered by adequate sanctions and do not have any deviations. • If serious financial irregularities are noticed, reports them to the respective supervisor for rectification. • Make sure reconciliation between Front Office and Back Office systems are completed as per agreed SLAs • Liaise with internal stakeholders to resolve outstanding issues and clarify any doubts. • Make sure team is clearing & Monitoring suspense Account • Monitoring and Identifying incorrect entries and rectifying the entries • Respond and provide quick resolution to internal queries
null
Domain->Capital Markets->Capital Markets – Products
Work Experience 2