Full Job Description
Location: Hyderabad or Bangalore
About Infor
Infor is a $3B enterprise software provider and strategic technology partner for more than 90,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development.Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks.We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.
Designed for Progress incorporates two powerful concepts:
From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart
Position Summary
A Network/Telecom Administrator is required to provide network technical support assistance and troubleshooting to all company Professionals. Assist other network/telecom administrators via escalations and collaborate on support items.Support will be provided via telephone, email and direct interaction with end users by on-desk or remote support. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization and in general a contribution to the successful use of Information Technology at the Company. This role will be based in a company office location but travel to other offices inside and outside the country may be required.
Key Responsibilities
Key Requirements/Experience
Minimum Qualifications:
Preferred Qualifications:
Infor employees have:
A sense of urgency – Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment.Keeping the initiatives moving.Repeat.
A passion for customer success – Be responsive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless.Work as One Infor.
A thirst for innovation – Be curious. Be a change agent.Some ideas will prove out, and other will not.Fail fast.Iterate.Stay ahead of technology.
A focus on results – Never ignore results and facts. Learn and adjust. Focus on quality in all that you do. Do more of what works; less of what is not working. Invest your time in value creation.Act like an owner with an adaptive, entrepreneurial spirit.
A sense of community – Show compassion and caring for others. Be socially responsible. Be inclusive.
Equal Opportunity Employer : The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.
In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at [email protected] .