Responsible for resolving daily maintenance and engineering issues for internal/external use. Appraises technological developments and investigates feasibility of new equipments and techniques. May oversee the AV Technicians and Technicians.
To assist the Chief Engineer to lead the engineering and maintenance operations of the hotel in order to ensure a high standard of building, machinery, plant, furniture, fixture and equipment in all the departments. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
Assist and Direct with the Chief Engineer the budgeting process for all Capital expenditure & renovations.
Develop systems and procedures that ensure safety of guest, employees, plant, machinery and property.
Assist in creating a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan.
Assist in Recruitment and Performance Appraisal/ Management of the staff in the department.
Plan & execute preventive maintenance plan, TPM and upkeep of engineering services, with proper documentation.
Plan & implement up gradation and replacement program for engineering systems and equipment.
Monitor energy consumption and design methods for conservation and optimization of energy.Ensure that all the engineering & maintenance activities/systems adhere to the
standards /efficiency/productivity levels that have been set for the unit
Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
Responsible for maintaining the physical plant that includes capital improvements and continuing renovations to the plant.
Maintain the fire safety system through regular inspection of fire alarm and sprinkler system.
Make periodic checks of completed repair and maintenance work to ensure that the established standards have been met.
Keep the management informed regarding the expenditure, the physical condition of the hotel or any other information required for management decision-making.
Co-ordinate with Executive Housekeeper, Front Office Manager and other HODs on preventive maintenance of rooms and other repair work.
Liaise with government agencies to ensure compliance with statutory requirements.
Keep informed of industry innovations and advances in technical and property management fields.
Develop departmental trainers in association with the training department & oversee all the training activities within the department.
Identify key communities, plan various initiatives and co-ordinate the support activities.