Full Job Description
Business: Information Technology
Function/Department: IT Infra – Network Operations Support
Place of Work: Mumbai
As a Sr. security engineer, you will be supporting, building and maintaining the bank’s network security.
Roles & Responsibilities:
‘This position is responsible for day-to-day support operations of NDLP, Proxy, ATD etc. infra setup.
Responsible for maintaining and managing all network devices as per Banks IT and Info Security policies and procedures.
Responsible for preparing, maintaining and updating complete inventory of all network devices & infrastructure.
Monitors and reports on network performance, usage and security.
Troubleshoots and investigates network related all problems and incidents.
Assess and resolve network problems by identifying issues in conjunction with end users, IT team members and hardware/software vendors identifying and documenting root cause.
Provides 24×7 on-call support whenever preformation the duty of on-call, which has roaster that is rotated.
Responsible for preparing, maintaining and updating network-related technical and project documentation
‘Configure and Install NDLP, Proxy, ATD and other network devices/ infrastructure.
Identify and evaluate new solutions to automate/streamline, improve performance and enhance capacity of network infrastructure in order to increase efficiencies
Managerial & Leadership Responsibilities:
‘Partner support engineers and vendor management.
Key Success Metrics:
Network uptime, Improved MTTR, SLA and TAT for incidents and Service requests management, 100% adherence to Infra/Info security policies, audits, compliance.
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