IDFC FIRST Bank Hiring for Branch Operations Manager-Micro Finance Job at Kānpur Full Time

Job Title –

Branch Operations Manager- MBL

Place of work

– Kanpur

Business Unit

– Retail Banking

Function

– Micro Business Loans

Job Purpose:
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities:
Responsible for managing Micro business loan Disbursement.

To maintain TAT & Quality of the files at the time disbursement

Checking and disbursement of MBL cases on system based on the Company policy and parameters

To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

Attract & retain best-in class talent to meet Bank’s rapid growth targets

Educational Qualifications:
Graduate – Any

Post Graduate – Any (Optional)

Experience:
Minimum of 3 Years of experience in Operations/ Customer Service.