ICONIX Hiring for Customer Service Assistant (Female ) at Tollygunge, Kolkata, West Bengal Full Time

ICONIX ( Leading Software Development & Digital Marketing Company ) hiring in house CUSTOMER SERVICE EXECUTIVE (Female Only )

Skill: Good Communication Skill in English and Hindi

Previous experience in telemarketing/telesales/client servicing would be an added advantage.

Industry Type: IT-Software, Marketing

Education
Any Graduate in Any Specialization

Officer location – Bansdroni, Tollygunge. ( Near Bansdroni Metro Station )

Job Type: Full-time

Benefits: Fixed Salary + Allowances* + Performance Bonus

Read carefully company profile before attending Interview, www.iconixlive.com

Expected Start Date: 24/2/2021

Job Type: Full-time

Salary: ₹7,000.00 – ₹9,000.00 per month

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Experience:

• Customer Care: 1 year (Required)
• Tele Marketing: 1 year (Required)
• Back Office Work: 1 year (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested