Full Job Description
Job descriptionRoles and Responsibilities1. Credit/ Receivable / Deduction / Dispute ManagementManage Accounts Receivables & CollectionsMonitor customer accounts and work with the Business Managers to follow up on aged receivable(s).Review, prepare and present Letter of Credit for collection on due date and before it expires.Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, process, and initiatives.Account ManagementProvide financial AR support to Sales / Business Managers/Vertical Head and Mgmt to control credit exposure, effect timely payment, ensure timely release of orders held and minimize risk of customer disputes.Perform quarterly review of major customers through performing financial analysis and review of customer credit/ payment history.Record ManagementOversee maintenance of accurate and up-to-date customer profiles, internal databases with credit risk and credit limits information; and historical studies of customers by compiling and analyzing financial developments; comparing industry and company statistics.Track filing and archiving of all receivables related record/ files.2. Reporting & Dash boardingReview / Prepare Accounts Receivable related reports (AR aging report as of month end, delinquent account, unused credit, Days sales outstanding, provision for bad debts, adjustments to receivable accounts, and other receivable related report; share with supervisor for review and circulate with stakeholders as required.Review and report monthly KPIs / Metrics / SLAs achievement rate and conduct failure analysis, as necessary.3. Business Issue Resolution/ DocumentationProactively identify ongoing issues and address root cause, analyze and provide resolution to discrepancies on receivable related transactionsTrack documentation of resolutions and controls are in place to eliminate same scenarioInform stakeholders issues which affect cash flow and balances4. Customer Relationship ManagementOpportunity ManagementAssist in the planning, organization and execution of customer engagement to identify and resolve issues and to seek business-building opportunities.Account ManagementBuild and maintain effective relationships with all stakeholders.5. Process Improvement & Change ManagementLead the regular reviews of AR work processes to identify areas of improvementKeep abreast of technology changes, compare to market and suggest areas of improvement to increase efficiency in the AR & C processKPIs· Days Payments Outstanding· % Collections Effectiveness· Accounts Receivable Turnover Ratio· Average Days DelinquentSkillsProficient in MS Office applications (Word, Excel, PowerPoint, Visio, Access, Project etc.)Order to cash process knowledge, understanding of related transactions, policies and guidelines and performance measurements.Ability to use analytical tools in order to communicate metrics and improve service levels.Competencies· Team Approach· Customer Focused and Results Oriented· Problem Solving· Learning· Listening and Interpersonal SkillsJob Type: Full-timeSalary: ₹60,000.00 – ₹80,000.00 per monthSchedule:Day shiftExperience:total work: 6 years (Required)Work Remotely:NoSpeak with the employer+91 9899410061