Full Job Description
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
Who you are:
As a Senior Billing Auditor, you will be working on the Employee Transport SaaS application ([email protected]) for Billing related data as per Service Level Agreement (SLA) with business which include contract management, supplier management ensuring closures. This role requires liasoning with other support functions like Procurement, HR, Legal and Security.
You will be working on the evaluation, preparation and ratification of data relating to the Transport billing using a hybrid combination of Excel spreadsheets and technologies deployed for the IBM Employee Transport team.
What you’ll do:
Support the Leadership in execution of Employee Transport policy in line with Country and Worldwide (WW) direction to ensure effective delivery of services and meet future requirements.
Manage day-to-day Employee Transport Billing Operations at a functional level.
Act as a back-up for the Employee Transport Billing Manager for managing Billing operations
Client focus, managing and exceeding expectations by continuously enhancing service levels.
Contribute to refining processes, formulation of standard operating procedures and carry out periodic assessment, review and propose improvements.
Support with inputs for budgeting and forecasting, expense management and financial due diligence for sites managed.
Ensure commercial effectiveness by optimizing resources, reducing wastage, cost avoidance and ensuring correct billings
Should maintain data integrity and accountability by ensuring accuracy, consistency and identify and solve all billing related issues on web-based tool.
Record & maintain the files and other artefact for future reference and audits on applicable solution provided by the organization.
Ability to Host meetings, actively co-ordinate with good communication skills for follow ups with the internal and external teams for effective billing closure.
Prepare and circulate all necessary billing reports, as required for reporting to leadership.
Should possess excellent Excel skills as this would be the most important skill for the role.
Perform random sampling of contract deliverables to ensure all requirements are being met by the supplier.
Validations are not only restricted to identification of any trends that require further research but also opportunities for data analytics and/or automation.
Identify and bring forward opportunities to automate processes and/or utilize data analytics to monitor accuracy.
Ability to integrate, analyze and represent Billing related data using Excel slicers and Watson dashboards.
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from experts in the field, our team loves to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Required Technical and Professional Expertise
Candidates with 5+ years are professional experience are preferred
Min. 3yrs Degree (Any stream)
Ability to consistently meet deadlines, follow-up to ensure tasks are accurately completed.
Efficiently handle multiple tasks & priorities with a strong attention to detail and organization.
Ability to understand relevant laws, rules and regulations relating to the Transport Department.
Excellent analytical and problem-solving skills.
Great interpersonal and communication skills
Solid written and verbal communication skills
Excellent excel working skills.
Flexibility needed to support business demands for month end/Quarter-End close
Ability to prioritize and stay organized in a fast-paced work environment
Team player comfortable working cross function.
Preferred Technical and Professional Expertise
Versatile – Open to multi-tasking and adapt to dynamic business requirements.
Strength – Adaptability, Focus, Teamwork and collaboration.
People/Team management – Should be able to co-ordinate and support a team.
Critical thinker and problem-solving skills
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
About Business UnitThe Employee Transport organization plays a key role in IBM’s ability to commute between IBM offices and the residence of the employees making travel simpler, intuitive and effective. Its work is all about enabling IBM’s travel to and from the office and residence by giving IBMers the modern tools they need to use this facility, be responsive to its clients, and to act with speed and agility.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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