IBIS Hiring for Assistant Front Office Manager Job at Eranakulam Full Time

• To assist in ensuring that front office department is managed successfully as independent profit center.
• To monitor all costs and recommend measures to control them. To establish an integrated cost management plan through product lining, minimal inventories.
• To assist in analyzing and reporting, on a monthly basis, the Profit and Loss statements.
• To ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.
• To have a full working knowledge and capability to manage, supervise, correct and demonstrate all duties and tasks to the standard set.
• To assist the Sales Managers, in the aspects of controlling heavy dates, resolving conflicts in bookings changing dates and facilities.
• To support staff needs in other departments based on the hotel priorities and anticipated business levels.
• To be conversant and fully knowledgeable of OPERA system.
• To handle guest and employee inquiries in a courteous and efficient manner and handles guest complaints or problems in a timely manner. Immediate solution can be found and assure follow up with guests.
• To maintain a high standard of personal appearance and hygiene at all times.
• To continuously seek ways to assist the General Manager to maximize their revenues and profits.

Work Experience

• Prior relevant experience of 6-8

years.

• Ability to drive change and look

for operational efficiencies across

the network

• Exceptional management and

motivational skills.

• Able to work under pressure and

meet deadlines

• Strong leader with the ability to

guide, coach, motivate and exhibition.

.

Benefits

• Opportunity to develop

Career.

• A Bienvenue card-offering a

special staff rate at our

hotels.

• Be part of global community

in hospitality industry.