Full Job Description
Open positions:01
Role Title : Business Analyst
Global Career Band: 05
Location (Country / City) : Hyderabad
Recruiter Name: Shashi Kumari Louis
Why Join us:
Group Transformation Center – Group Programmes is a global change practice driving change for our global business and functions by offering cost effective, flexible and outcome focused transformation. GTC-GP manages and implements change programmes and projects globally across HSBC. GTC-GP creates value for the customer and for the business by accelerating, orchestrating and delivering change. GTC-GP works with Global Businesses and Functions, to deliver change outcomes that help HSBC achieve its strategic priorities. The team brings in best of class execution skills and deliver at pace to achieve the desired business outcomes on large, complex, cross-Business and cross-Function projects as well as certain local regulatory initiatives. With its design led approach to change and to help translate business intent into clearly defined change outcomes, GTC-GP delivers transformation through:
The Opportunity: (Brief Overview of the Role)
Global Transformation Business Analysts are at the center of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management.
Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.
The Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback.
Business Analyst’s Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback.
Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot).
In reengineering projects, they work closely with the Process Consultants in analyzing and re-engineering excellent business processes.
Business Analysts will often lead design work streams or teams, managing other GTC GP Analysts, SMEs and resources from our delivery partners.
What you’ll do:
The job is a major point of contact with the business and IT. Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with all delivery partners and with Global Functions. Business Analyst is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.
Value Creation:
Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve.
Uses systemic thinking and creativity in devising solution options.
Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
Articulates or translates complex information in clear, meaningful and structured way to suit audience
Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy.
Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively
Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope
Operational Performance:
Defines requirements management, designs solutions and structures based on business requirements
Identifies areas of impact on the target operating model and designs activities to mitigate impact
Challenges business intent in a constructive manner
Manages the change audience with communications, training and development
Supports the programme management with impact assessment for change requests
Capability and People Development:
Promotes pace and energy within the team, understands differences between people as an opportunity to learn from varied viewpoints
Supports others design efforts where they have relevant experience and operates in a collaborative manner
Builds professional relationships and networks with people in or outside the team as part of day-to-day work
Qualifications
What you will need to succeed in the role:
Knowledge:
Strong Business analysis, requirements gathering and design techniques skills
Change management and implementation management techniques and approaches
Basic Business reengineering knowledge
Experience:
Relevant experience in business analysis role on complex projects across countries or regions
Overall financial services industry knowledge with specific functional expertise
Experience in business analysis, solution design, change & implementation or consulting activities
Analytical and problem solving skills
Ability to work independently and proactively
Experience with running meetings over video or teleconference
Knowledge of MS Office and business analysis tools
Experience in change adaption processes, plan and implement change intervention to enable smooth transition and Embed changes and transitioned to Business as usual, from requirements gathering, communications till training final user.
Experience with transformation changes Design & Initiation (D&I) are an advantage
Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
Effective communication, inter-personal and negotiating skills
Proven ability to work across regions and senior stakeholders and business sponsors
Capabilities:
Impactful communication
Change and Implementation Management
Stakeholder Management
Process Re-engineering
Consultancy
What additional skills will be good to have? (
Certified Business Analysis Professional (CBAP) – Expected to work towards qualification
Lean Six Sigma Green Belt
Link to Candidate User Guide:
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Go to the below link and type “ IND GSC: IJP Applicant User Guide ” in search bar.
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You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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