HP Hiring for Reseller Services Mgr-b at Bengaluru, Karnataka Full Time

• The role is for Outsourced Supplier management.
• You would be required to supervise Supplier performance and operations
• Lead and develop product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
• Represent services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
• Perform business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
• Collaborate with suppliers and regions regarding service and support planning, implementation and performance.
• Responsible for revenue and margin contribution of one solution or related set of services.
• Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.

Leads key business initiatives in support of operational or financial improvement

• Sound knowledge of IT and services industry. Knowledge of company organization, policies, HPS services offerings, end to end processes, tools, and routes to market.
• Good technical understanding of products.
• Problem detection and analysis of root cause.
• Drive teams to achieve results.
• Proficiency with desktop applications and familiarity with financial reporting tools.
• Good knowledge of planning, project management and change management skills.
• Good communication and influencing skills – Internal and external stakeholders.

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