HONHAR SKILL EDUCATION PRIVATE LIMITED Looking for Call Centre Advisor at Lajpat Nagar, Delhi, Delhi Full Time

Responsibilities

Handle a large volume of inbound and outbound calls in a timely manner

Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary

Identify customer needs, research issues, resolve complaints, and provide solutions

Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team

Recommend improvements for systems and processes to boost organizational efficiency

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹8,571.59 – ₹18,305.04 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)

Speak with the employer
+91 8700426029