Full Job Description
Join an organization and team leading in the area of Monitoring technology. This team is part of Honeywell’s Integrated Operations Center. You will function as an information technology professional serving as SME in Application monitoring technology. You will participate in all aspects of monitoring hardware and software support, including development and maintenance of monitoring scripts, reports, dashboards, trend analysis and Alert problem diagnostics. You will provide daily operational support for monitoring, Event Management and work directly with internal Customers, vendors and support Teams to solution their monitoring needs.
Key Responsibilities
Analyze performance data
Event Management support
Scripting development
Analyze Performance issues
Maintenance Support
Engagement with customers
Set Transaction Thresholds
Support Major Incident MTTR
Provide SME support
YOU MUST HAVE
B.S.Computer Science/Business or related discipline degree2 yr. Catchpoint Performance tool experience3 yrs. system and application experienceExperience with creating and consuming Web Services and/or APIs(REST/XML/SOAP/JSON)Application and Server Monitoring Knowledge
WE VALUE
Customer support
Operational experience
3+ years experience in large business IT environment
Holistic Monitoring Mindset
Communicate enhancements and gaps to Customers
Diverse monitoring tool skills
Green Belt / DFSS certification
Strong analytical and problem solving skills
Development experience creating and maintaining scripts
Additional Information
JOB ID: HRD142647
Category: Information Technology
Location: Devarabisanahalli Village, KR Varturhobli,,East Taluk – Phase I,Bangalore,KARNATAKA,560103,India
Exempt