Designation- Customer Service Representative
Experience- 0-2 years
Salary Offered- 16k – 24k Net take home salary.
Job Location- Gurgaon / Delhi
Day/Night shift
Educational & Skill-Set Qualifiers:
Education –
Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages – English & Hindi mandatory, Kannada/Tamil/preferred
Specific Responsibilities: –
Handle Inbound and Outbound calling for customer service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
Communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions and process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
**Note
6 days a week and the week-off will be on weekdays.
No Real Estate background
Within the radius of 15 km from the job location OR ready to relocate
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 – ₹24,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language: