Full Job DescriptionPosition Summary
The goal of Product Operations is to ensure we have the right products to move our business. As a lead in the team, you will work to drive results on high priority growth & efficiency levers. We also work closely with our cross-functional stakeholders to find opportunities, prioritize, test, rollout & iterate products and own the communication throughout the product development cycle. The role also provides wider support to the Product Management team to manage and report on the delivery of new products and initiatives. The employee in this role works closely with all departments with multiple stakeholders, Product Management, Software Development and Testing.
Key Accountabilities
Act as a climate product, systems, and process expert and own product operations and development processes
Be responsible for product quality and ensure product design, systems, and research produce high quality output
Define new processes, redefine the existing processes and working towards improving those processes
Monitoring and reporting on the performance of existing processes and taking required actions where necessary
Work collaboratively with product managers and engineering leaders to translate product features into clear requirements for implementation by these teams
Lead strategic projects to enhance and improve current products, quality, systems, and features
To check for correlation between temperature check reports (coming from PnC, other sources) and Intern/FTE performance and insights for better upkeep of the same
Drive WBRs/MBRs and see where each product team is trending towards
Build and manage a high-performing team of 3-4 product operations analysts here in Bhubaneswar
Qualifications
Experience: 5+ years of experience in operations, business consulting, finance or similar analytical role
Proficient in MS Excel or Google Sheet
Deep analytical experience
Large scale project management experience
Managed teams across
Proactively enjoy challenge of continuously improving processes and look for the next problem to be fixed
Persuasive written and verbal communication skills across diverse functions and teams
Demonstrated ability to juggle competing priorities
About Us:
HighRadius is a leading Software-as-a-Service (SaaS) company in the Accounts Receivables space. The HighRadius Integrated Receivables platform optimizes cash flow through the automation of receivables and payments process across cash application, credit, collections, deductions, electronic billing and payment processing.
We at HighRadius firmly believe that a product is only as good as the people behind it. Whether it’s product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.
If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!