Manage inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products if they arise Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets. Speak with the employer+91-/// 9650668199 Job Types: Fresher, Full-time