HDFC Bank Looking for Business Analyst (Home Loans) at Mumbai, Maharashtra, India Full Time

Job Purpose

Business Analyst Team Member Application management in BTG primarily focusses on the following functions:

1) Executing and monitoring the Task in a Software Project life cycle, requirement conceptualization, requirement gathering, functional specifications, functional testing and roll-out

2) Application Support

3) Application Training to the Users

4) Strong exp into Retail domain being into Loans/Mortgages

5) Have experience into LOS and LMS

Job Responsibilities(JR) :

Change Management:

• Project Management for Application developments / enhancement / upgradation / Data migration
• Meet regulatory requirements
• Enable better operations process to reduce business risk.
• Training to users
• Data Analysis when doing the requirements to iron out potential future issues
• Regular updates in Project Management Tool.

Application Support:

• Application Support
• To support users with regards to Application queries and Application issue resolution
• System Fault (SFR) management
• Data Analysis for reconciliation and to identify leakages or where processes are breaking to further fine tune the journeys

Implementation of Regulatory guidelines and mandates:

• Ensuring observation in Audit / Compliance s are tracked for closure
• Representing the bank in areas handled in case of RBI inspection / investigation by other regulatory agencies
• Ensuring Information security guidelines are adhered
• Ensuring all the governance processes are adhered to as part of the regular work activities

Stakeholder Management & Teamwork:

• Ability to work as a team and collaborate across cross functional teams of the bank with objective to closure of task as per committed timelines
• Identify potential issues and do timely escalations.
• Keep team lead updated on day-to-day workings and action items

Vendor Management:

• Ensuring good relationship with all the software vendors
• Asking for regular updates from vendors on their task
• Ensuring proper governance process is followed in all the activities related to vendor like PO processing etc.
• Having regular meetings with vendors to review the various aspect in relationship

Educational Qualifications:

• Graduate or Postgraduate
• Relevant Certifications if any will be an added advantage (E.g.: Agile/Scrum/Oracle/PMP/CAIIB etc.)

Key Skills:

• Strong Analytical and Logical thinking skills
• Strong understanding of Business / Operations and systems for relevant domain
• Strong Team/ people management
• Strong exp into Retail domain being into Loans/Mortgages
• Have experience into LOS and LMS

Minimum experience in years – 9 to 10 years in the role as business analyst into LOS & LMS