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Job Description
Production Support Management L1 support & Application Incident Management.
Application & Web server trouble shooting.
Application deployment and management.
Application log review.
Systems log Analysis, system response analysis review.
Obsolescence & Patching Operating System /Database Base line review and implementation.
Query fine tuning basis AWR.
Compliance management, obsolescence management Monitoring and running of planned Batch processes and UAT Testing Oracle SQL/PLSQL query analysis, impact assessment.
Issue reporting, tracking & resolution, Application version upgrade, DB / OS patch set upgrade Change & Release Management Oracle/SQL best practices awareness and implementation.
Performance Analysis of OS, DB & Application.
Impact analysis of change and releases.
Skills
1. Exp. in Team Management / Vendor Management etc. Mandatory
2. Good communication and inter-personal skills mandatory