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Information Technology
Google Hiring for Network Engineer, Google Voice Job at Bangalore Full Time
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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India.
Minimum qualifications:
- 4 years of experience in voice network engineering and operations.
- 4 years of experience in scripting and troubleshooting.
Preferred qualifications:
- Knowledge of Voice Protocols (e.g., RTP, SIP, etc.).
- Ability to influence others with network engineering and operation skills.
- Excellent written and verbal communications skills.
About the job
This team provides Google with the ability to scale its real-time communications platform, by managing third-party and complexity on the behalf of engineering and product teams. This includes taking care of routing changes, signaling and media troubleshooting, traffic monitoring/alerting, fraud/abuse detection, number management/sourcing, and interoperability.
Responsibilities
- Ensure Google’s voice infrastructure is maintained with a high-degree of operational efficiency.
- Review, troubleshoot, and resolve voice platform issues within agreed Service Level Agreements (SLAs).
- Interact with internal product and engineering teams to provision, test, and implement voice platform changes related to integrations of feature enhancements involving different and changing routing protocols.
- Participate in design and implementation of technologies.
- Troubleshoot and debug customer issues.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.