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Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru – 560029, Karnataka: Reliably commute or planning to relocate before starting work (Required)