Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service(sm) so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty.
Why Genesys needs you?
At Genesys, we’re working to build the highest quality Multicloud delivery pipeline based in Azure to support Genesys Engage. It’s built from the ground-up in the cloud and we’re looking for team member to help deliver that vision.
What you will do:
Design, build and deploy innovative, scalable, highly available solutions.
collaborate closely with team members
Continuously provide input to improve processes.
Participate in PagerDuty rotation and resolve technical issues promptly
Demonstrate high level curiosity and keep up-to-date on the latest technologies.
Strive for excellence in the work they deliver.
Develop and maintain surrounding product ecosystem like Continuous Delivery Pipelines
Participate in daily and weekly team meetings, report on progress using tracking systems in place
Basic Qualifications:
Bachelor’s degree in Computer Science, Computer Engineering, or related disciplines.
6+ years of software development experiences in Java.
Experience in backend development using Java
Familiarity with both SQL and NoSQL solutions.
Familiarity with development and troubleshooting software on Linux and Windows Server
Strong communication skills, both verbal and written.
Excellent problem solving and critical thinking skills.
Strong team player who enjoys collaborating with others.
Desirable Qualifications:
Experience with building scalable and highly available microservices.
Knowledge in DevOps principles and cloud deployment best practices.
Experience with cloud-first technologies: Docker, Kubernetes
Experience with building HTTP REST-based API, with solid understanding of synchronous and asynchronous request handling.
Don’t miss out on this opportunity to develop a rewarding career and be part of a fun, ever-changing work environment.
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About us: Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
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