Galaxy Hotel & Resort Hiring for Front Desk Manager Job at Gangtok Full Time

We are hiring for an experienced Female Front Office Manager who will be able to effectively handle the Front desk.

* Experienced in Front Office Managing field *

* Only local residents of Gangtok, Sikkim apply *

Job Description :

• Defining and implementing front desk objectives and procedures.
• Hiring and training staff and managing the shift schedules.
• Tending to guests’ complaints and questions and providing exceptional customer service.
• Ensuring that the front desk and reception area is kept clean and organized.
• Maintaining front desk office supplies and equipment. Managing budgets, records, and contracts.
• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
• Conducting performance reviews with the front desk staff.
• Generating reports and feedback for presentation to the general manager.
• Performing administrative duties such as filing and updating records, among others, as needed.

Salary : 12k – 16k per month

Experience : 1 year – 2 years

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 – ₹16,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Gangtok – 737101, Sikkim: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• total work: 2 years (Required)

Language:

• English (Preferred)

Speak with the employer
+91 7001998346