Function Head – Payment Operations & Record Management Full Time

Job Purpose : Payment Operations : – Bill Processing for Vendors , Landlords , DSA , Employees, Foreign Vendors. Accounting of Foreign Branches and Representative offices, Compliance of Direct and Indirect Tax Laws, Provisions / Capitalization., Vendor and WBO Visits, Cost Analysis & Attending to internal & external statutory audits. Account Monitoring. System Development Record Management Unit : To oversee the all Record Management Unit activity, identify exception, provide guidance & direction to team in handling the exigencies, work towards management objectives, ensure adherence to TAT, resource utilization, Ensure support to business groups / functions,. Record Storage Vendor Audit & Destruction of RBB eligible Records. ISO Certification Support :- Management Representative Office and maintains records required by the Management Representative for providing ISO Support to Retail Operations Units.

Job Responsibilities(JR) : 6 – 8 Areas Actionable (4-6)

Handling Payment Operations

processing and Tax Compliance,

(a)Overall monitoring of payment processing and ensure error free and timely processing of requests. b) Ensure payment of GST to vendors as per services provided and claiming ITC on eligible transactions c) Ensure deduction of TDS from payments eligible for deduction as per correct rate and remittance to authorities as per timelines prescribed. d) Capitalization of all assets of the Bank and

accounting of Depreciation and retirement of assets as per bank policies. e) Ensure timely and payment of Lease Rents for the entire Bank including Overseas offices. Ensure maintenance of leases as per instructions received from Infra. f) Payments to DSAs of the Bank) Support to the Finance Team for Balance Sheet related accounting g) MIS and analysis for the Senior Management to help taking crucial financial decisions h) Advice and query resolution on TDS/ST to units i) Ensuring overall GST compliance for the payments done by Payment Operations. h) Ensuring revamp of VBMS along with IT unit.

Handling Records Management Unit a) To oversee and coordinate the records management activities of the Bank through the concerned teams b) Formulation of Record Management Policy and Processes c) Implementation of the Record Management Policy through the units d) Standardization of processes e) Automation of processes and implementing of best practices which lead to tangible benefits in terms of cost and TAT. f) Support to branches and units on Archival and retrieval activities. g) Management of vendors offering Record Archival and related services to the Bank h) Negotiations on commercials and service expectations with vendors i) Finalizing the Record Retention Policy for various functions and Destruction of redundant records to bring down costs

j) Extending the digitizing of records to more processes k) Validation of record management bills l)Lead the projects on Record Management m)MIS and s to Management n) Coordination and closure of Audits by Internal auditors and External auditors

Project Handling

Monitoring timelines for projects logged with IT / BTG. Conducting regular meetings with IT / BTG to discuss progress on enhancements and product issues Ensure timely submission of concept notes and detailed requirement document Ensure proper testing conducted for enhancements before porting to live.

Management Representative: ISO

a) Manage the implementation of the processes and related documentation as per the Quality Management system across the units b) Conduct Internal Audits and Management Reviews periodically c)Coordinate the External Audits for ISO certification d)Ensure closure of audit observations and implement Corrective and Preventive actions. e) Monitor Continual Improvement f) Conduct trainings for the team on ISO standards

Overall Supervision and Value addition:

a) Ensure optimal resource utilization, load balancing and contingency planning within the vertical b) Strive for and ensure Zero error and zero TAT bursts in processing Bank c)Maintain focus on customer (internal / external) requirement and satisfaction. – especially with major stake holders like Finance, infrastructure, Administration IT etc. d)Review processes and accounts at regular intervals to keep Operational risks under control and improve process efficiencies e)Review regulatory changes in related activities and address changes if any f)Monitoring of cost and staff budgets and Cost

reduction by improving efficiency .g)Identify the training requirement of team leaders to support the specific development of the team leader h)To address concerns, maintain escalations to Senior Management wherever required i)To guide and mentor team leaders / teams members for successful delivery of activity j) Staff motivation, appraisal and performance / productivity monitoring for each unit vertical k) Conceptualize, guide team, participate and contribution towards process improvements, TAT reduction, cost savings etc. l)To identify and draw actions plan on projects to be undertaken with mutual consent of concerned teams m) Coordinate with BPRG / IT for automation of processes and enhancements of systems n)Support to Audits and closure of adverse observations and recommendations – Internal, RBI, SOX, ISO

Process Reviews & TAT improvements Ensure regular process reviews conducted by TLs and UHs to identify redundant processes and automation of manual processes. Ensure regular updations of process manual for changes if any implemented due to internal / external guidelines Regular review of TAT within units and ensure reduction of TAT by implementation of automation and elimination of redundant processes.

Regulatory compliance Ensure teams are updated with regulatory guidelines – internal and external Ensure timely submission of regulatory returns to stake holders Ensure verification of data submitted for ing

Direct / Indirect Taxes Sound knowledge of Direct Taxes, Timely payment of Monthly & advance tax to the government authorities Indirect Taxes : – GSTR1 / GSTR2A / GSTR2B / GSTR 3B ITC – Follow up with Vendors / Compilations , Submission of annual Returns / Responses to Notice / Rule 36 (4 ) / Rule 37 ( A ) Any new Development in GST Sound Knowledge on Upcoming GST such as ISD implementation /IMS etc.

Audit Participate in audit meetings Provide necessary clarification for queries if any required by auditors Ensure good audit rating for unit

Implementation of suggestions made by audit Provide timely details / data to auditors for timely completion of audit

Educational Qualifications Key Skills

· Graduation with exposure to

banking operations and specific to

TAX and accounting of Bank

expenses.

· Post-Graduation

· Banking Product & Process Knowledge · NRI Product and Regulatory Knowledge · Planning and Organizing Skills · Communication · Knowledge of Competition & Current trends in financial Industry. · Project Handling.

Experience Required

· Minimum experience in years – 12 to 15 years

· Exposure to banking preferable.

· Sound knowledge of Direct and Indirect Tax.

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) · Vendors · Employees · Operations · Finance · Corporate Tax Team · Related Parties · Record Management Agencies, · External and ISO Auditors,