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Human Resource
freshworks Hiring for HR Operations Associate (Contract) (Remote) at Chennai, Tamil Nadu Full Time
We are seeking a HR Operations Associate – Contract who is customer-focused, self-motivated and possesses an innate ability to establish strong working relationships at all levels within the organization. The successful candidate must have a high level of learning agility in a fast-paced, tech savvy company (quickly learn, apply, then master),superb excel and data management skill sets, customer service driven, problem solving, and a positive attitude.
Essential Functions and Responsibilities:
Serve as a liaison for teams (Talent Acquisition, Benefits, Office Management and IT) within the North America and India markets.
Provide courteous customer service by making changes to employee information, resolving discrepancies and/or clarifying procedures for employees, supervisors, managers, and others.
Assist and process the employees’ life cycle with onboarding, off-boarding, and leave administration
Maintain and track the documentation of internal employee changes and assist in keeping our employees record system up to date
Assign and monitor compliance training for new hires using ThinkHR platform
Update HR Tools (Confluence, COE HR Intranet site, and Freshworks org directory)
Update and Maintain Employee file to migrate into HCM
Assist with department projects and other duties may be assigned
Knowledge, Skills, and Abilities:
Demonstrated ability to handle confidential information with great sensitivity.
High self-initiative, roll up your sleeves results-oriented mindset.
Very organized with impeccable attention to detail.
Skilled in the operation of a MAC/PC, and familiar with Google applications, and MS Office Suites (Word, Excel, PowerPoint).
The ability to serve multiple customers and manage a wide variety of tasks.
Excellent written and verbal communications skills.
Experience:
Bachelor’s Degree with 1+ years of relevant experience
Full Job Description
We are seeking a HR Operations Associate – Contract who is customer-focused, self-motivated and possesses an innate ability to establish strong working relationships at all levels within the organization. The successful candidate must have a high level of learning agility in a fast-paced, tech savvy company (quickly learn, apply, then master),superb excel and data management skill sets, customer service driven, problem solving, and a positive attitude.
Essential Functions and Responsibilities:
Serve as a liaison for teams (Talent Acquisition, Benefits, Office Management and IT) within the North America and India markets.
Provide courteous customer service by making changes to employee information, resolving discrepancies and/or clarifying procedures for employees, supervisors, managers, and others.
Assist and process the employees’ life cycle with onboarding, off-boarding, and leave administration
Maintain and track the documentation of internal employee changes and assist in keeping our employees record system up to date
Assign and monitor compliance training for new hires using ThinkHR platform
Update HR Tools (Confluence, COE HR Intranet site, and Freshworks org directory)
Update and Maintain Employee file to migrate into HCM
Assist with department projects and other duties may be assigned
Knowledge, Skills, and Abilities:
Demonstrated ability to handle confidential information with great sensitivity.
High self-initiative, roll up your sleeves results-oriented mindset.
Very organized with impeccable attention to detail.
Skilled in the operation of a MAC/PC, and familiar with Google applications, and MS Office Suites (Word, Excel, PowerPoint).
The ability to serve multiple customers and manage a wide variety of tasks.
Excellent written and verbal communications skills.
Experience:
Bachelor’s Degree with 1+ years of relevant experience