Foreign & Commonwealth Office Hiring for Residence Manager and Chef – A1, Mumbai at Mumbai, Maharashtra Full Time

Job Description (Roles and Responsibilities)

Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.

Please note that due to Covid-19 outbreak, the start date of employment mentioned in the advert is tentative, subject to normal business of British High Commission. All recruitment campaigns will remain open for applications, we will progress the recruitment process as swiftly as possible and continue to review all applications, monitor progress and developments. We will be in touch with you for the interviews/ should there be further updates on the application, however given the circumstances, kindly expect some delay in response and please reach out to [email protected] if you have any further questions.

Main purpose of job:
To manage the day-to-day smooth running of the Deputy High Commissioner’s Residence, including managing events and overseeing the work of other Residence staff. To cook meals as and when required, including for high-level visitors.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Residence Manager 50%

Ensure successful day-to-day operation of the DHC’s Official Residence in line with FCDO policy.

Ensure the Residence is well-maintained and that residence related issues are resolved quickly, working closely with the Corporate Services team.

Line-manage and provide leadership to the 3 member Residence team.

Maintain inventory of official quota of alcohol, record consumption and keep auditable records.

Manage events, including co-ordinating with external catering agencies end ensuring smooth service during events.

Welcome guests on arrival.

Liaise with building management and residential society.

Food shopping and preparation of meals 25%

Prepare small lunches and dinners for visitors to the Residence.

Liaise with DHC over menus and to source the ingredients for meals.

To be cost & quality conscious while shopping for food, ensuring value for money.

Running the Residence Kitchen: 25%

Maintain accurate inventory of kitchen equipment, cutlery, food consumed and stored etc.

Maintain up-to-date shopping ledger, pay & account for expenses using the office accounting software and get them approved.

Ensure high levels of cleanliness & hygiene are maintained in the kitchen and in preparation of meals.

Ensure tables are cleared and cleaned, and that dishes, utensils and kitchen surfaces are cleaned after each meal.

Preserve food & leftovers properly and ensure refrigerators & freezers are kept free of unwanted/ expired foodstuff.

Draw up deep cleaning schedules and ensure they are carried out.

Report to Line Manager any replacements, damages, new procurement etc.

Resources managed (staff and expenditure):
3 staff and food purchases.

Learning and development opportunities:
On the job development training to be provided as needed. Possible opportunity to travel to Delhi to shadow British High Commissioner’s Residence Manager.

Essential qualifications, skills and experience

Language requirements:
Language: English & Hindi, Spoken Marathi will be an added advantage

Level of language required: Fluent in spoken & written English. Good spoken Hindi.

Other skills / experience / qualifications:
Previous experience in a similar capacity/role

Strong customer focus and ability to manage a team

Resilience and flexibility

Ability to cope with pressure

Must be a team player and accommodate gaps in the team when required and share responsibilities equally

Ability to operate independently and take decisions when required

Required competencies

Making Effective Decisions, Leading and Communicating, Delivering Value for Money, Managing a Quality Service

Application deadline Application deadline – day Application deadline – month Application deadline – year

8 November 2021

Grade

A1 (L)

Type of Position

Full-time, Permanent

Working hours per week

40

Region

South Asia & Afghanistan

Country/Territory

India

Location (City)

Mumbai

Type of Post

British High Commission

Number of vacancies

1

Salary Currency

INR

Salary

INR 36,172 per month plus 12% provident fund and 6% Superannuation Fund

Start Date Start Date – day Start Date – month Start Date – year

1 January 2021

Other benefits and conditions of employment

For BHC candidates, the Local BHC Terms & Conditions will apply.

For other than BHC candidates, Basic Salary will be INR 36,172 per month together with a 12% provident fund and 6% Superannuation Fund.

Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.

No relocation or any other related costs or assistance will be provided.

Please note – BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.

The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.

Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.

Additional information

To Apply:
Please note applications without (a) and (b) will not be considered.

A. Complete the Online Application Form

B. Complete the Motivation and Competency Segment in the Online Application Form

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.

We will accept only online applications by 8 November 2021 till 23:55 hours IST.

Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.

Please note – Provident Fund Transfer in and out from EPFO is not possible as BHC PF is managed by a private PF trust governed by Indian Income Tax Act, 1961. The staff still has the option to transfer out and in from a privately held PF trust which are not governed by EPFO.

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.

Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.

The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.

We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.