Full Job Description
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Associate Consultant – IT located in Chennai
Reporting to the Senior Manager, the Associate Consultant role involves
What a typical day looks like:
Understanding user requirements, error troubleshooting , fixing their issues and Bug identification.
Monitoring the application process , application logs and managing appropriate resolutions in case of failures.
Interested in debugging the technical components for root cause analysis.
Passionate towards solving business problems , learning new technologies / process , customer satisfaction , job engagement and fulfilling assigned responsibilities.
The experience we’re looking to add to our team:
Minimum 2 – 3 years in Application Support , especially in L2/L3 Support and code enhancements.
Able to understand IT Projects , Concepts , Programming languages and experienced working in IT Support projects.
Able to learn new applications , technical concepts with program or technical debugging skills.
Strong understanding of business / functional process related to EDI , Supply Chain process.
Experience in hands on experience in webMethods. (Minimum 2 years of good technical experience in anyone of the technologies).
Provide functional support for EAI / B2B /business critical applications , with best possible quality of service. Solving Support incidents , maintaining delivery SLA’s and effective communication with customers , business Users.
Excellent written & oral Communication skills in English.
Ability to work independently and within a team with a changing environment.
Strong Interpersonal , Collaboration and organizational skills.
Positive attitude towards work and flexible in continuous learnings towards new process / software tools , project activities.
Managing self-responsibility on the assigned activities and Self-Learning.
Should possess minimum of 2 years of work experience webMethods Support
Willing to work on weekend shifts. (Comp Off will be provided on week days).
Willing to work on early morning shifts and night shifts if required for the team.
What you’ll receive for the great work you provide:
Health Insurance
Paid Time Off
Job Category
IT
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: [email protected].