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Engineer
Fiserv, Inc Hiring for Specialist, Client Tech Support Engineering Job at Greater Noida Full Time
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1. 3 -5 years of production support experience
2. Ready to work in 24*7 shift with on call support when required
3. Experience in Windows and Linux environment
4. Experience in application deployment and server maintenance on any of WebLogic, WebSphere and Tomcat servers
5. Hands on splunk and linux and sql command
6. Troubleshoot environment and application issues on lower regions and work closely with application stakeholders to fix the issues in a timely manner
7. Ensure configuration management process documentation is accurate, concise and consistent and support information sharing, cross training and collaboration across the team
8. Promote effective analysis to determine root cause of application/product/services problems; utilize past experience and observations to resolve issues and drive creation of best practices
9. Excellent communication skill both written and verbal.
10. Should be comfortable in collaborating with different support group
2. Ready to work in 24*7 shift with on call support when required
3. Experience in Windows and Linux environment
4. Experience in application deployment and server maintenance on any of WebLogic, WebSphere and Tomcat servers
5. Hands on splunk and linux and sql command
6. Troubleshoot environment and application issues on lower regions and work closely with application stakeholders to fix the issues in a timely manner
7. Ensure configuration management process documentation is accurate, concise and consistent and support information sharing, cross training and collaboration across the team
8. Promote effective analysis to determine root cause of application/product/services problems; utilize past experience and observations to resolve issues and drive creation of best practices
9. Excellent communication skill both written and verbal.
10. Should be comfortable in collaborating with different support group
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