Job Purpose
Experience developing and/or supporting n-tier architecture, large-scale multi-tier web applications and environments.
Strong troubleshooting and debugging skills at all levels of a distributed web application on Windows platform.
Solid development and troubleshooting knowledge of SQL Server (TSQL, Stored Procedures etc) and SQL trouble shooting tools.
Solid application development and troubleshooting on .NET Framework using C#, ASP.NET and other web technologies.
Exposure to use of other Microsoft windows Diagnostic tools and applications.
Knowledge of Microsoft Windows operating system (Windows 2003/ 2008/2012).
Good knowledge of IIS web server application.
Familiarity, or knowledge of, common networking practices, and client/server applications
Excellent analytical, problem solving and debugging skills.
Excellent written and verbal communication skills.
Experience with and ability to use Microsoft Office applications
Ability to accurately gather, analyse and interpret data, identify, define problems, and make recommendations for resolution. Experience troubleshooting and managing technical escalations is critical.
Ability to communicate effectively with team and other internal stakeholders
Ability to work under pressure to complete tasks on schedule and with high quality
Ability to work non-standard hours as part of 24X7 team
Preferably good to know ServiceNow and Splunk tools
Should be familiar with ITIL processes.
Technical:
Web Tier
Application Support on IIS
Web browsers and navigation
Application Tier
Microsoft applications (.net, C#)
Windows Server applications
Data Tier
Sql Database and DML queries
Infrastructure
Application Support on Windows Servers
Using scripts (BAT, VBscript, Powershell)
TCP/IP networking basics
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology or equivalent preferred with 3-5 years of IT Experience
Full Job DescriptionNet Application Support / Monitoring
Job Purpose
Experience developing and/or supporting n-tier architecture, large-scale multi-tier web applications and environments.
Strong troubleshooting and debugging skills at all levels of a distributed web application on Windows platform.
Solid development and troubleshooting knowledge of SQL Server (TSQL, Stored Procedures etc) and SQL trouble shooting tools.
Solid application development and troubleshooting on .NET Framework using C#, ASP.NET and other web technologies.
Exposure to use of other Microsoft windows Diagnostic tools and applications.
Knowledge of Microsoft Windows operating system (Windows 2003/ 2008/2012).
Good knowledge of IIS web server application.
Familiarity, or knowledge of, common networking practices, and client/server applications
Excellent analytical, problem solving and debugging skills.
Excellent written and verbal communication skills.
Experience with and ability to use Microsoft Office applications
Ability to accurately gather, analyse and interpret data, identify, define problems, and make recommendations for resolution. Experience troubleshooting and managing technical escalations is critical.
Ability to communicate effectively with team and other internal stakeholders
Ability to work under pressure to complete tasks on schedule and with high quality
Ability to work non-standard hours as part of 24X7 team
Preferably good to know ServiceNow and Splunk tools
Should be familiar with ITIL processes.
Technical:
Web Tier
Application Support on IIS
Web browsers and navigation
Application Tier
Microsoft applications (.net, C#)
Windows Server applications
Data Tier
Sql Database and DML queries
Infrastructure
Application Support on Windows Servers
Using scripts (BAT, VBscript, Powershell)
TCP/IP networking basics
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology or equivalent preferred with 3-5 years of IT Experience