Job Responsibilty
Company Description
Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.
Job Description
You thrive and enjoy working in a fast paced environment, surrounded by brilliant and like minded people. You walk into the office every day with a passion to learn more and a desire to succeed. You derive great satisfaction from delighting customers, have strong attention to detail and exude excellence.
As our Enterprise Account Manager you are accountable for sales opportunities of the FireEye family of cyber security products . Specifically, this position is responsible interacting with large scale enterprises in establishing business relationships at executive level to assess opportunities, developing account plans, contract negotiations, and post sales account management.
To be successful you will need to work with internal teams and partner with the Channel on lead generation, account planning and new account development and/or expanding existing accounts.
What We Will Do For You:
Expose you to some of the most exciting and cutting edge techniques to find evil
Training and continuous coaching and mentoring to grow your technical and professional skills like no one else
Work with a team of brilliant people that you can learn from and build lasting relationships with
Develop an understanding of your aspirations and provide opportunities that we believe will get you there
Inspiration to stretch your performance by allowing you to tackle seemingly impossible problems
Encouragement challenge the status quo, think creatively, and innovate –make us better
An environment of trust and camaraderie, where you can speak freely about your ideas
A platform from which you can make a real impact against the bad guys
Develop an understanding of, and be flexible to, your needs and provide a fantastic benefits package
What You Can Do For Us:
Come up with ways to do things faster, better and more effectively while maintaining a laser focus on quality
Be fanatical about delighting our customers
Be honest, transparent and genuine with our customers and your peers
Exude excellence
Make sure you have fun – lots of it
Help us protect the world
Work hard, but smart; balance your work and life
Stay ahead of the market – understand security technologies that FireEye sells, be an expert in our business and to use this knowledge to plan for the future
Opportunity Assessment: Personally oversee and be the primary point-of-contact for your customers
Account Plan Development: Working with FireEye’s Partner and Channel resources and develop actionable, strategic sales plans for your accounts
Contract Negotiations: Take accountability of contract negotiations
Post Sale Management: Know your customer, understand key contractual obligations, facilitating customer meetings and communications regarding deliverables where necessary
Qualifications
What You Bring With You:
Build strong business consulting relationships within the assigned industries/accounts and ensure alignment of internal resources i.e. Support, Systems Engineering, and Professional Services, to ensure consistency in the planning and implementation of high value solutions.
Able to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Self-motivated and self-directed
Excellent interpersonal relationship skills
A willingness to be challenged and a strong desire to learn
An open mind and an appetite for excellence
In-depth understanding of key clients and their position in the industry
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Strong negotiation skills, with ability follow-through on client contracts
Proven results of delivering client solutions and meeting sales goals with forecast accuracy
Must demonstrate deep penetration into customers across the assigned territory.
Exercise strong financial skills in the evaluation and preparation of sales opportunities and sufficient organizational and project management skills to manage customer needs and drives issues to resolution; the EAM must also effectively matrix-manage cross functional areas to deliver total solutions based on regional requirements.
Lead sales strategy sessions for named/ territory accounts while contributing to and coordinating the execution of the account plans, ensuring the accurate production of account plans, business case preparation, appropriate contract presentation, and the effective delivery of account plan activities.
Collect and communicate marketing requirements and competitive data, including pricing, feature needs, license models and value proposition strategies to product stakeholders.
Maintain and ensure the accuracy and consistency of all sales data across all sales systems