Festen Technology Private Limited Looking for Customer Service Executive at Mumbai Metropolitan Region Full Time

Key Responsibilities:

• Provide exceptional customer service through various channels such as phone, email, and chat.
• Manage customer inquiries and complaints promptly and efficiently.
• Collaborate with other departments to resolve complex issues.
• Maintain accurate records of all customer interactions.
• Contribute to the development of new processes and procedures for enhancing customer experience.

Requirements

• HSC and graduate candidates will be considered.
• Must have 6 months to 2 years of customer service experience.
• Excellent communication skills in English.
• Knowledge of stock markets and broking will be an added advantage.
• Willingness to work any 9-hour shifts between 8 AM to 9 PM.