Full Job DescriptionObjectives of this Role· Develop comprehensive documentation that meets organizational standards for Kramer products that spread across cables, collaboration software, Web Applications, Mobile Applications targeted at Audio Video content sharing in real time.· Create exceptional documentation in the form of user guides, release notes, installation guide, recommended network settings, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations.· Create client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview and FAQs· Obtain a deep understanding of AV, Controls, Collaboration Software, Networks, WiFi, Miracast, Airplay, Security standards, Control products and services to translate complex product information into simple, polished, and engaging content.· Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success· Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications· Write user stories and description in Jira, Documents in Confluence from MRD documents developed by product line manager.· Evaluate current content and develop innovative approaches for improvementSkills and Qualifications· Bachelor’s degree in IT, CS, Electronics or equivalent· 2-4 years’ industry experience as an effective technical writer· Proven ability to quickly learn and understand complex topics· Previous experience writing documentation and procedural materials for multiple audiences· Superior written and verbal communication skills, with a keen eye for detail· Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support contentPreferred Qualifications· Proven ability to handle multiple projects simultaneously, with an eye for prioritization· Firm understanding of the systems development life cycle (SDLC)· Previous software development experience· Certification through the Society for Technical Communicators· Experience using XML tools, HTML, CSS, Adobe Photoshop, CorelDraw, Confluence, Jira to create documentationJob Type: Full-timeSalary: ₹500,000.00 – ₹800,000.00 per yearSchedule:Day shiftExperience:total work: 2 years (Preferred)Speak with the employer+91 0000000000