Full Job Description
Job Title:
Manager – Commercial IT
Job Description:
Medium-level business impact enablement role for business, process(es), system(s) or data analysis (e.g. Areas). Delivers solutions across the application lifecycle, including some or all of the following: business analysis, technical and functional analysis, design, development, testing, training, support and reporting. Responsible for ensuring the smooth running of the day-to-day services used by customers. Specialist for assigned areas and point of contact for both customers and other IT Analysts.
Main Accountabilities:
Responsible for the process of area analytics, identifies customer needs and translates them into documented requirements in alignment with relevant standards and best practices.
Collaborates with IT architecture and external specialist teams to ensure solution compatibility with relevant standards and best practices.
Supports or is responsible for the release, delivery and implementation of systems, software, applications and/or databases, including related change management activities. [Mainly applicable for data and system analysts].
Performs change activities such as coding, testing, debugging, communication, training and documentation. [Mainly applicable for data and system analysts].
Provides day-to-day, customer-facing advice and support for assigned areas.
Communicates relevant opportunities, risks and issues to stakeholders in a timely manner.
Delivers work in accordance to agreed plans, with or without SLA and provides management and stakeholders with progress updates.
Performs appropriate research and evaluation of alternative solutions and providers (including Preferred Suppliers List) to recommend to stakeholders for final decision.
Organizes meetings and prepares document to support the interactions with suppliers; Measures the performance of specific suppliers based on existing framework; Tracks and logs contract obligations. (Mainly applicable for Vendor Management)
Assists some activities related to system validation; Contributes to create and reviews some elements of the QMS.(Mainly applicable for IT Compliance)
Organizes meetings and prepares document to support the interactions with suppliers; Measures the performance of specific suppliers based on existing framework; Tracks and logs contract obligations.(Mainly applicable for Vendor Management)
Assists some activities related to system validation; Contributes to create and reviews some elements of the QMS. (Mainly applicable for IT Compliance)
Understand, comply and execute all assigned projects, tasks and activities in full alignment with Ferring company standards including relevant SOPs and relevant GxP Compliance requirements. Support entities during Health Authority inspections as required.
Required Education/Qualifications/Skills:
University degree in Computer Science/other relevant field or equivalent experience in transferrable background.
3 to 5 years’ experiences in the relevant area.
Analytical and flexible mindset.
Location:
Ferring India M&S